Follow Us x
Frequently Asked Questions
Your Questions, Answered Here
What services do The Pool Guys provide in the Hudson Valley?
The Pool Guys offer comprehensive swimming pool and hot tub services, including professional openings and closings, weekly maintenance, liner replacements, and salt generator installations. We also provide local chemical delivery and free estimates for residents in Lagrangeville, Pleasant Valley, and surrounding New York communities.
How do I schedule a pool opening or closing in Lagrangeville, NY?
To schedule your pool opening or closing, you can call our Lagrangeville office at (845) 592-2873 or fill out the service request form on our website. We recommend booking early in the spring and fall to secure your preferred dates for seasonal maintenance and winterization.
Which hot tub brands are available at your Pleasant Valley showroom?
Our Pleasant Valley showroom features a premium selection of luxury hot tubs, including Maax Spas, American Whirlpool, and the Vita collection. We also recently added Nordic Hot Tubs to our lineup, offering a wide range of hydrotherapy options to fit various budgets and backyard spaces.
Do you offer free water testing and analysis?
Yes, we provide professional water analysis at both of our retail locations. Simply bring a water sample into our Lagrangeville or Pleasant Valley shops, and our experts will test it for pH balance, sanitizer levels, and mineral content to ensure your pool or spa remains safe and clear.
Can I get pool chemicals delivered to my home?
The Pool Guys offer local chemical delivery to ensure you never run out of essential supplies. You can order chlorine, shock, balancers, and other maintenance products by calling either of our locations, and our team will deliver them directly to your property in the Hudson Valley area.
When should I replace my swimming pool liner?
Most vinyl pool liners last between 10 to 15 years. If you notice significant fading, cracking, or frequent water level drops, it may be time for a replacement. We specialize in professional liner installations that restore the beauty and structural integrity of your inground pool.
What are the benefits of switching to a salt water pool system?
Salt water chlorine generators provide a more consistent sanitization level, resulting in softer water that is gentler on the skin and eyes. These systems often require less manual chemical handling and can reduce long-term maintenance costs compared to traditional chlorine tablet methods.
What are your store hours for the Lagrangeville and Pleasant Valley locations?
Our Pleasant Valley location is open Monday-Friday (9 AM - 5 PM) and Saturday (9 AM - 4 PM). Our Lagrangeville store operates Tuesday-Friday (9 AM - 5 PM) and Saturday (9 AM - 4 PM). Both locations are closed on Sundays to allow our team to recharge.
Do you provide repairs for hot tubs not purchased from The Pool Guys?
Yes, our certified technicians provide expert repair and maintenance services for a wide variety of hot tub and spa brands. Whether you need a pump replacement, heater repair, or leak detection, we have the technical expertise to get your spa back in working order.
How can I get a free estimate for a new pool or spa project?
You can receive a free, no-obligation estimate by calling us at (845) 635-1418 or by using the contact form on our website. We provide detailed quotes for new hot tub installations, liner replacements, and major equipment upgrades tailored to your specific backyard needs.
